Keeping our members’ personal and account information safe goes way beyond education and know-how. There are multiple stealthy protocols and features in place here at OFCU to help protect and safeguard the integrity and safety of your financial assets and keep you safe. But we also ask that our members be vigilant and do their part as well to continually fight fraud.
Note: This is Part 4 of a 4-Part Series.
OFCU provides its members with the following:
Card Manager
Real-Time Controls and Alerts
Helps members stay aware and be more in control of their cards through real-time alerts and purchase control preferences.
Real-Time Enriched Transactions
Provides clarity of purchase for pending and settled transactions, with enriched information including merchant name, location, contact details and more.
Empowered Security Experience
For customer peace of mind, provides a secure experience with instant alerts.
Learn more about our Card Manager here and via the links below:
Card Manager
Financial Fitness Education Center
Electronic Customer Service (eCs)
My $ Manager
Virtual Branch Mobile Banking
Note: This is Part 3 of a 4-Part Series.
OFCU provides its members with the following:
Zelle® Payments
Real-Time Data Enrichment
External and internal data is gathered and sourced to improve fraud detection and reduce false positives.
Robotic Process Automation
Automated actions help stop mule activity and can perform link analysis and fraud suspensions.
Mature, Flexible Risk Systems
This is a risk and product roadmap that keeps pace with ever-changing fraud patterns.
Zelle® Payment Option
Zelle® is a fast, safe and easy way to send money to people you know, but it is best to think of using Zelle® the same as using cash. When sending money, always make sure you know the person and can confirm their contact information before hitting “Send.”
Did you know?
• Five in Five: Five billion+ transactions and nearly $1.5 trillion have moved across the network since 2017.
• Safe Payments: More than 99.9% of payments are sent without any report of fraud or scams.
Note: This is Part 2 of a 4-Part Series.
OFCU provides its members with the following:
Account-to-Account Transfers
Real-Time Account Verification:
Ability to verify external accounts through instant and real-time verification.
Industry-Leading Risk Management
Protects Omaha Federal and its members with fraud prevention and risk monitoring.
IP Reputation-Based Controls:
Integrated with digital banking solutions from Fiserv, creating a convenient and safe experience that members have come to expect, while providing Omaha Federal with a faster time-to-market to relay important information to members.
Note: This is Part 1 of a 4-Part Series.
OFCU provides its members with the following:
Digital Bill Payments
Fraud-Detection and Monitoring Systems:
A multi-layered automatic system that monitors all aspects of outgoing digital bill payments. If suspicious activity is detected, the payment is flagged and reviewed by fraud analysts.
Enhanced Activity Controls:
With a network of thousands of financial institutions that can anonymously report on fraud data, each report makes the system smarter as it tracks consumer history and behaviors and looks out for any fraud telltale signs across all transactions.
IP Reputation-Based Controls:
Security systems in place can detect IP addresses that are suspected to be associated with fraudulent activities and block them from connecting to our financial institution’s servers.
Tips for Customers to Protect Their Digital Safety:
- Choose Unique Passwords
Avoid using common words, maiden names or birthdays for passwords. Instead, pick a phrase that can be remembered and add capital letters, numbers and/or symbols to make it more difficult to decipher. Additionally, passwords should be changed every 90 days and should not be repeated for different logins. - Use Two-Factor Authentication When Available
OFCU employees and members alike should both opt for two-factor authentication to add an extra level of security. Besides adding your credentials when logging in, a code will be sent to your mobile device via text, phone call or email. This is an additional safety measure so even if you’re logging in from a different, unrecognized device, you can ensure that your account is protected. Never share a one-time code with someone in which you did not initiate contact. - Avoid Public Wi-Fi and Computers
A public network means that anyone can access your accounts, even if they are password protected. For this reason, avoid accessing your OFCU banking app or any other account that can be susceptible to getting breached, like your email. If using a public or shared computer, you should also avoid accessing your OFCU bank account online. - Use Licensed Antivirus Software
Keeping your computer updated with a strong antivirus software can protect your devices from malware and other cyberthreats. Additionally, make sure that all your devices’ operating systems and browsers are always up to date since these updates often address bugs and security threats. - Password Protect All Your Devices
Personal or work devices should always be password protected. Like with any password, do not use the same or similar password for all your devices, and do not stay logged in to any of your apps that have sensitive information (like your OFCU banking app). - Sign Up for OFCU Banking Alerts
An easy way to keep track of any transaction in your account — so you can spot unusual activity — is to get notifications when a purchase above a certain dollar amount is made or whenever money is withdrawn from the account. - Be Vigilant of Phishing Scams
Phishing is when scammers pose as a financial institution or credit union representative, or other trusted OFCU personnel, to try to get you to divulge personal or financial information to steal your identity or make fraudulent transactions. Typically, credit unions already have the information being requested and will not ask their members for personal information through email, text or phone. - Avoid Clicking Links in Suspicious Emails
Because sometimes it can be difficult to decipher if an email is legitimate, avoid clicking on links within them. If you need to log in to your OFCU account, always type the OFCU URL (https://www.omahafcu.org/) and make sure it starts off with “https:” or a lock icon is present in the URL bar. - Report Incidents to the FTC and Local Authorities
If you do fall victim to a scam or if you suspect that you were targeted by a scammer, reporting the incident to the Federal Trade Commission can help law enforcement investigate cases of fraud. - Don’t Give Personal Information Over the Phone, Via Email or Text
Unless you initiate the call, don’t give out any personal or financial information to anyone. OFCU or any reputable organization won’t ask for this information over the phone, email or text.
For more OFCU fraud and identity theft information, please click on the headlines below:
How to Protect Your Credit Health When Money is Tight
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Card Manager
Don’t Let Holiday Fraud & Scams Snowball This Year
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nxg|PROTECT 2023
Did you know that Omaha Federal Credit Union partners with NXG Strategies – a leader in identity theft remediation and data breach response? Together, we offer a comprehensive program to meet all of your identity security needs. If you already have one of the following options (Classic Checking PLUS, E-Checking PLUS or Premier Checking PLUS checking plan), then you are […]
Don’t Get Caught Off Guard By This Season’s Scams
Scammers never stop trying to find ways to steal your personal information, not even during the holidays. That’s why it’s so important to stay one step ahead of holiday Imposters. These scammers will contact you pretending to be from your financial institution, a government agency such as the IRS, Medicare or even a charitable organization and try to trick you […]
Stay Vigilant. Fraud and Scams Are On The Rise.
Fraud is on the rise, and remaining vigilant has never been more important. Click here to watch this short video offering 8 helpful tips to protect yourself and your loved ones from evil tricks that can waste your time and put your financials in severe jeopardy. […]
Protect Your Personal Info by Avoiding Spoofing Scams
Please be aware! Criminals are hard at work in our member area trying to make people’s lives miserable. One tactic criminals are using is called “spoofing” which can lead to a victim sharing important account information unknowingly via an active phone scam. In this scam, the victim receives a phone call in which the caller identification is spoofed to show/display […]
Project Yourself from Cybersecurity Threats
Omaha Federal Credit Union has been closely monitoring developments overseas as well as cybersecurity threats attacking critical infrastructure both at home and abroad. We encourage you to be extra aware and take important steps to keep your own systems and information secure. Emails: DO NOT OPEN ANY attachments from e-mails even if you think it is a trusted source. Instead, […]
For more information, please contact us at 402.399.9001 (option 3) to speak to a Member Services Representative.